Privacy Policy

This policy applies to personal information connected with your use of the Unibet Casino website, account and related services. Personal information is information that identifies you, or that can reasonably be linked with you. The information handled will depend on how you interact with the website, the services you use, the checks required for your account and the choices you make.

Some information is provided directly by you. Other information may be created when you use the website or received from service providers that help operate online gambling services. We seek to collect information that is reasonably necessary for the relevant purpose and to avoid asking for information that is not needed.

By using the website, you should read this policy together with any other notices shown during registration, account verification, payment activity or other interactions. Those notices may explain particular uses of information at the time it is collected. If you do not provide information that is required for an account, verification or a transaction, some services may not be available.

Personal information may be used for the following purposes:

• Creating, administering and securing your account.
• Providing casino and related website services, processing account activity and supporting player requests.
• Verifying identity, account ownership and information supplied during registration or later checks.
• Processing deposits, withdrawals and other payment or transaction activity.
• Detecting, preventing and investigating fraud, suspicious activity, account misuse, collusion, security incidents and other harmful conduct.
• Meeting legal, regulatory, court, tax, accounting and responsible gambling obligations that apply to the relevant activity.
• Responding to questions, complaints, technical issues and requests for assistance.
• Maintaining, testing, improving and securing the website, systems and services.
• Sending service messages, account notices, security alerts and other communications needed to manage your relationship with the website.
• Sending promotional communications where permitted and where you have provided the required permission or have otherwise chosen to receive them.

Information may be shared with organisations that help provide or protect the services. These may include payment processors, identity and verification providers, fraud prevention services, hosting and technology suppliers, customer support providers, analytics providers, professional advisers and other service providers acting for relevant business purposes. Information may also be disclosed where necessary to comply with a legal request, protect rights and safety, investigate suspected wrongdoing, recover funds or support a business transfer.

Service providers may process information on our behalf and may be located in Australia or another country, where this is permitted. We expect information handling to be subject to appropriate confidentiality and security arrangements. However, no online transmission, storage system or electronic service can be guaranteed to be completely secure.

We do not use personal information for purposes that are incompatible with the reason it was collected unless a lawful basis or other permission allows that use. Where practicable, information may be combined, summarised or de-identified for reporting, security, service improvement and operational analysis.

Depending on the circumstances and applicable requirements, you may have rights relating to personal information held about you. These rights may be subject to identity checks, legal exceptions, security considerations and information that must be kept for a required period. We may need to ask for additional details so that a request can be assessed and information can be provided to the correct person.

• Access: request information about the personal information held about you and, where appropriate, obtain a copy.
• Correction: ask for inaccurate, incomplete or out-of-date personal information to be corrected or updated.
• Deletion: ask for personal information to be deleted where it is no longer needed or where deletion is otherwise available. Deletion may not be possible for records that must be retained or that are needed for security, dispute resolution or legal purposes.
• Marketing consent: withdraw consent to marketing communications or ask for your marketing preferences to be changed. This does not affect essential service, security or account messages.
• Information about handling: ask questions about how your personal information is collected, used, shared or retained.

To exercise these rights or make a privacy request, contact support@unibetcasino.best. Please describe your request clearly and include enough information for us to understand what you need. For your protection, we may need to verify your identity before responding. We aim to handle requests within a reasonable time and may explain if a request cannot be completed in full.

If you receive promotional communications, you may also use any available preference or unsubscribe option included with that communication. Even after marketing is turned off, it may take a short time for previously scheduled messages to stop. Account, transaction, verification, security and other necessary service communications may continue.

Changes to this policy

This Privacy Policy may be updated when services, technology, privacy practices or applicable requirements change. The updated version will apply from the date it is made available on the website unless a different effective date is stated. You should review this page from time to time so you remain informed about how information may be handled. Continued use of the website after an update may indicate that you have read the revised policy.