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Responsible Gaming
Unibet Casino supports a balanced approach to gambling. Gambling should be an occasional form of entertainment, not a way to make money, manage financial problems or cope with difficult feelings. This page explains practical steps you can take to stay in control, use available account tools and seek support if gambling no longer feels enjoyable.
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Gamble for entertainment, not income
Gambling involves risk, and there is no guaranteed way to win. Casino games are designed for entertainment and outcomes are determined by chance or the rules of the game. A win is never certain, and previous results do not make a future result more likely. You should only gamble with money you can afford to lose after essential living costs, financial commitments and savings have been considered.
In this review
Responsible gambling starts with deciding in advance how much time and money you are comfortable spending. Treat your gambling budget as an entertainment expense, in the same way you might budget for dining out, going to the cinema or another leisure activity. Once that budget has been used, stop playing rather than adding more money or trying to recover losses.
Never view gambling as a source of regular income, a solution to debt or a way to improve your financial position. Do not borrow money, use essential household funds, sell possessions or use credit to gamble. Chasing losses can lead to larger losses and may make it harder to make calm and considered decisions.
Simple habits that can help
- Set a spending limit before you start and keep to it.
- Set a time limit and take regular breaks away from the screen.
- Keep gambling separate from rent, bills, food, school costs and other essential expenses.
- Do not gamble when you are upset, stressed, tired, angry or under the influence of alcohol or other substances.
- Avoid increasing your stakes because you have lost or because you believe a win is due.
- Keep a record of deposits, withdrawals, wins and losses so that your activity remains clear.
- Balance gambling with other interests, social activities, exercise and time away from gaming.
- Only use your own account and payment methods, and do not allow other people to gamble through your account.
Only people who meet the applicable legal age and location requirements should use gambling services. If gambling is not legal for you where you are located, do not access or use the service. You are responsible for following the laws that apply to you.
Use the tools available to stay in control
Account management tools can help you plan your gambling and make your limits easier to follow. Depending on the service and your account settings, these tools may include deposit limits, loss or wagering limits, session reminders, reality checks, time-outs and self-exclusion. The options, conditions and activation periods may vary, so read the information shown in your account carefully before choosing a setting.
Set limits before playing
Choose limits that reflect your personal budget, rather than limits based on what the account may allow. A lower limit can be a useful starting point if you are unsure what is appropriate. Consider setting both a money limit and a time limit. Limits are most effective when they are selected before a gambling session, when you are less likely to be influenced by excitement, disappointment or the desire to continue.
Take a break when you need one
A time-out can temporarily restrict access and provide space away from gambling. Use a break if you notice that you are playing for longer than planned, feeling distracted by gambling during the day or finding it difficult to stop. A break should be treated as a positive step, not as a punishment.
Consider self-exclusion
Self-exclusion is a stronger restriction for people who want to stop gambling for a longer period or do not feel able to control their gambling. If you choose self-exclusion, follow the account instructions carefully and do not attempt to open another account or use someone else’s account. You can also consider self-exclusion or blocking options that apply across other gambling services, where available.
Do not remove or increase a limit simply because you want to continue playing. If you feel pressure to change a setting, take a break and consider speaking with a trusted person or a professional support service. Account tools are helpful, but they work best alongside honest self-awareness and a willingness to stop.
Recognise the warning signs
Gambling can become difficult to manage gradually. You may not notice a problem immediately, particularly if you are focused on individual wins or believe that you can regain control later. Paying attention to changes in your behaviour, finances, mood and relationships can help you take action early.
You may need support if you
- Spend more time or money gambling than you intended.
- Think about gambling frequently or feel restless when you try to stop.
- Keep gambling after reaching a budget or time limit.
- Increase your stakes to experience the same level of excitement.
- Try to win back money you have lost.
- Hide your gambling, deposits, losses or account activity from family or friends.
- Borrow money, miss bills or use credit to continue gambling.
- Feel anxious, guilty, irritable, low or out of control because of gambling.
- Lose interest in work, study, family, friends, sleep or other activities.
- Gamble to escape problems, stress, loneliness or difficult emotions.
- Make repeated promises to stop or cut down but find that you continue.
- Experience conflict with people close to you because of gambling.
One warning sign does not define your situation, but several signs may indicate that it is time to pause and seek support. You do not need to wait until gambling causes serious financial, emotional or relationship problems. Speaking with someone early can make it easier to understand what is happening and decide on practical next steps.
If you have lost money
Stop and take a break rather than making another deposit or increasing your stakes. Losses cannot be reliably recovered by continuing to gamble. Review your budget, use the account restrictions available to you and speak with someone you trust. If gambling has affected your finances, consider getting independent financial guidance and prioritise essential expenses.
Be cautious of offers or messages that claim to guarantee a win, provide a risk-free strategy or help you recover losses. Do not share your password, security codes or payment information with another person. If you believe your account or payment method has been misused, stop using the account and contact the relevant service through its official support channel.
Getting help and protecting others
Support is available for people who are worried about their own gambling, as well as for family members, friends and others affected by someone else’s gambling. In Australia, you can seek confidential information, counselling and practical guidance through recognised gambling support services, including national and state or territory services. You may also speak with your general practitioner, a qualified counsellor, a financial counsellor or another health professional.
If you are concerned about a family member or friend, choose a calm time to talk. Explain what you have noticed without blaming or shaming them, listen to their perspective and encourage them to seek professional support. Set clear boundaries around money and do not provide funds to cover gambling losses. Protect shared finances and important documents where appropriate, while remembering that you are not responsible for controlling another adult’s gambling.
Protecting young people and vulnerable people
Gambling services are intended for adults who meet the applicable legal requirements. Keep your account details, passwords and devices secure, and do not allow children or unauthorised people to access your account. Use device-level parental controls, payment security features and other safeguards where appropriate. If you share a device, always log out after using the service and avoid saving account credentials where another person could access them.
Support during a crisis
Gambling-related stress can feel overwhelming, particularly when it is connected with debt, conflict, anxiety or low mood. If you feel unsafe, are thinking about harming yourself or believe someone else is in immediate danger, seek urgent help through local emergency services or a crisis support service. Your immediate safety comes first. You can also ask a trusted person to stay with you while you seek help.
Unibet Casino encourages players to use responsible gambling settings and to ask for assistance whenever gambling stops feeling enjoyable or manageable. Information on this page is general and is not a substitute for personal financial, legal, medical or counselling advice. Service features and account restrictions may change, so check the current information available in your account and the applicable terms and conditions. If you choose to gamble, plan ahead, stay within your limits and take a break whenever you are no longer in control.
