Unibet Casino Terms & Conditions

These Terms & Conditions form a legal agreement between you and the operator of Unibet Casino. They apply to the website, mobile services, customer account, casino games, payment facilities, promotions and other services made available through the Unibet Casino platform. Additional terms may apply to specific games, competitions, offers or payment methods. Where additional terms apply, they will be made available before or during the relevant activity.

By visiting the website, registering an account, making a deposit or playing a game, you confirm that you have read and accepted these terms. If you do not agree with any part of them, you must not use the services. These terms may be provided electronically and you should keep a copy for your records.

Access to Unibet Casino is subject to applicable Australian laws and any other laws that apply to you. You are responsible for checking whether online casino services are lawful and available in your location. We may restrict access to some or all services where required by law, regulation, technical considerations or our internal policies.

Changes to these terms

We may update these Terms & Conditions from time to time. Changes may be made to reflect legal requirements, changes to our services, security improvements or operational needs. The updated version will be published on the website with an updated date where appropriate. If a change materially affects your rights or obligations, we will take reasonable steps to draw it to your attention. Continuing to use the services after an update means that you accept the revised terms.

Deposits must be made using an available payment method in your own name, unless the relevant method and transaction have been approved. You must ensure that the payment information you provide is accurate and that you are authorised to use the payment method. We may decline, reverse or investigate a transaction where it appears to be unauthorised, incorrect, suspicious or inconsistent with these terms.

You should only deposit money that you can afford to lose. A deposit is not a loan and must not be funded using money obtained unlawfully or money that is needed for essential living expenses. Payment providers may apply their own terms, processing times, fees or restrictions. We are not responsible for delays or charges imposed solely by a bank, card issuer or other payment provider.

Withdrawals may be subject to identity, payment, fraud, security and responsible gambling checks. We may require funds to be returned to the original payment method where this is permitted and appropriate. A withdrawal request may be delayed, declined or cancelled if information is incomplete, an account is under review, a transaction is disputed or a legal obligation prevents payment.

Your account balance should be used only for lawful gaming activity. You must not use the platform as a bank account, payment transfer service or way to move funds between people. If a payment is reversed, charged back or found to be unauthorised, you remain responsible for the resulting amount and related costs to the extent permitted by law.

In some circumstances, a balance may be corrected where there has been a clear administrative, technical or payment error. If funds are credited to your account by mistake, you must notify us and must not use those funds. We may recover an incorrect credit or offset it against funds held in the account.

Gambling should be treated as entertainment, not as a way to earn money or solve financial problems. You should set personal limits, take regular breaks and avoid gambling when affected by alcohol, medication, stress or other circumstances that may affect your judgement. Never chase losses or gamble with money needed for rent, bills, food or other essential expenses.

Tools and support options may be available to help you manage your play. These may include deposit or spending controls, time reminders, activity information, temporary breaks and account closure. If you are concerned about your gambling, stop playing and seek support from an appropriate gambling-help or health service in your area. We may apply additional measures where required by law or where we identify a concern about safe and responsible gambling.

Personal information is handled in accordance with the Unibet Casino Privacy Policy. We may collect, use, store and disclose information for account management, payments, identity checks, fraud prevention, customer support, security, legal compliance, responsible gambling and service improvement. By using the services, you acknowledge that this processing may be necessary for the operation of your account and the services.

Suspension and closure

You may request closure of your account at any time, subject to any open transactions, legal checks or other obligations. Account closure does not remove responsibility for activity that occurred before closure. We may suspend or close an account if these terms are breached, information cannot be verified, activity appears unlawful or harmful, payment obligations are not met, or closure is required for security, compliance or responsible gambling reasons.

Where an account is closed or suspended, we may review related accounts, transactions and promotional activity. Any remaining balance will be handled in accordance with applicable law, payment rules, the outcome of relevant checks and these terms. We may retain records where required for legal, regulatory, security or dispute-resolution purposes.

Website use and liability

You must use the website responsibly and must not interfere with its operation, introduce malicious code, scrape or copy content without permission, attempt unauthorised access or use the services in a way that could harm other users. Website content is provided for general information and may change without notice.

To the extent permitted by law, we are not responsible for loss caused by events outside our reasonable control, including telecommunications failure, internet interruption, payment-provider issues, cyber incidents, device problems or events affecting the availability of a service. Nothing in these terms excludes or limits a right, guarantee or remedy that cannot lawfully be excluded or limited under Australian law.

If you have a question or complaint, review the available support and complaints information on the website and provide relevant details, dates and transaction references. Complaints will be assessed under the applicable process. These terms are governed by the laws that apply to the relevant service and your use of it, subject to any mandatory rights and protections available to you.